Archive for March 11th, 2010

It is just petrol or is it? An interesting take on customer service

Last week I had the pleasure of presenting to an audience of 100+ business owners in a beautiful country house near Lewes in Sussex.  My colleague and I had the privelege to be asked to present a ten minute slot at the Sussex Enterprise’s Sales Maximisation event. The topic of our discussion was assessing the [...]

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