A Customer Service Blog http://www.ga-training.com/blog GA Training Customer Service training blog Wed, 18 Jan 2012 13:25:44 +0000 http://backend.userland.com/rss092 en Let me say this only once; we’re too busy to serve you! http://www.ga-training.com/blog/once-we%e2%80%99re-busy-serve-you/ Interview with Radio 5 Live http://www.ga-training.com/blog/radio-5-live-post/ De-humanising Customer Service http://www.ga-training.com/blog/de-humanising-customer-service/ Cutting Customer Service Training – a recipe for disaster! http://www.ga-training.com/blog/cutting-customer-service-training-%e2%80%93-recipe-disaster/ Customer Service? There’s an App for that http://www.ga-training.com/blog/customer-service-there%e2%80%99s-app/ Passing the buck! http://www.ga-training.com/blog/passing-buck/ Customer Service and Industrial Action http://www.ga-training.com/blog/customer-service-and-industrial-action/ When you’re stressed, how well behaved are you? http://www.ga-training.com/blog/when-you%e2%80%99re-stressed-how-well-behaved-are-you/ Six indispensable rules of customer service http://www.ga-training.com/blog/six-indispensable-rules-of-customer-service/ 3 essential customer service questions http://www.ga-training.com/blog/3essential-customer-service-questions/