Business Writing Training
| This course can be tailored for your organisation for up to 12 people at a location of your choice, on a date of your choice. Call us on 0845 130 5714 or click the make enquiry button below. | |||||
| Venue | Start Date | End Date | Cost | Availability | |
| London | 29 March 2012 Duration: 1 Day Hours: 9.30-5.00 |
29 March 2012 | £399 +VAT | places available |
 
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'The trainer was excellent and made things very easy to understand and to take on board.' Peverel OM
'I was very impressed with the preparation for the course - I learnt a great deal and the course material to take away is excellent'. The BPRI Group
Duration
1 day
What is this course about?
At work all of us have to write. Much of our contact might be by telephone, but, with the advent of electronic means of sending information, use of the written word has increased rather than decreased over recent years.
As well as good face-to-face and telephone skills, competence in writing is essential. Improving confidence in business writing skills in the workplace will underpin job knowledge and reflect well on the individual.
Who would benefit?
Anyone who has to use written communication as part of their job.
Objectives
By the end of the course delegates will be able to:
- Identify their strengths and the areas in which they need development
- Understand what grammar means
- Plan and prepare before writing
- Analyse and use techniques which give impact to their writing
- Give a good impression of themselves, the department and the organisation
- Adopt a suitable tone for the circumstances
- Write with more confidence and in an easily readable style
- Write with a high degree of awareness of the reader's knowledge and needs
- Produce correspondence that gets things done
Key topics covered
1. The essentials of written communication
- The purpose and use of written communication
- When and why we use writing to communicate our thoughts and ideas
- Writing with increased confidence
- Self-analysis - how effective are your current writing practices?
- Why is some business writing more effective than others?
2. Planning and preparation
- Asking questions of yourself before you begin
- Gathering all the information before starting to write
- Structure
- Producing first drafts
3. Using the best tools
- Words, phrases, clauses, sentences
- Reassurance on the basics and the support available
- Punctuation options - prose versus bullet points
- Sentences and paragraphs - length and variety
4. Developing your writing style and sensitivity to tone
- Choosing an appropriate format for your writing
- Guidelines to make your writing accurate and easily understood - tightening up your style
- Your style, the company style - how close should they be?
- Honesty
- The place of humour
5. Image and Impact
- What will affect this in the reader's eyes
- The physical make-up - layout, presentation, forms of address etc
- Proof reading and checking
Return to communication skills homepage.
As well as presentation skills training GA also deliver an extensive range of customer service training options.
| This course can be tailored for your organisation for up to 12 people at a location of your choice, on a date of your choice. Call us on 0845 130 5714 or click the make enquiry button below. | |||||
| Venue | Start Date | End Date | Cost | Availability | |
| London | 29 March 2012 Duration: 1 Day Hours: 9.30-5.00 |
29 March 2012 | £399 +VAT | places available |
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