Creative Thinking and Problem Solving

Duration

1 day

What is this course about?

In the modern business environment it is not enough to stand still. A creative and innovative approach could mean the difference between an organisation's success and failure.

 

This course examines the need to be pro-active and to keep ahead of the competition. It emphasises the need for creativity and looks at ways of solving everyday problems through creative problem solving techniques.

Who would benefit?

Anyone who is in a supervisory or management role or who has to solve problems in the workplace.

Objectives

At the end of the programme those who have attended will:

• Appreciate the benefits to be obtained through creativity
• Recognise constraints and obstacles to creative thinking
• Understand how to improve personal and team creativity
• Be aware of creative problem solving techniques
• Be able to initiate and support innovation in the workplace

Key topics covered

1. Right brain / left brain preferences

• Are you creative or logical?
• How to improve your creativity
• Striking the balance between practicality and creativity

 

2. Striking the balance between practicality and creativity

• What stops us being creative?
• How to remove the obstacles
• How to change the culture of the team

 

3. Removing barriers to creativity

• Brainstorming
• Nominal Group Technique
• Visualisation
• Mind Mapping
• Cell Division
• Morphological Association
• Pestle Analysis
• Creating the right environment
• Trigger Cards

 

4. Creative problem solving techniques

• How to encourage people to think outside the box
• Creativity through personal leadership
• Rewarding initiative

 

5. How to motivate people to be innovative

• Making it happen
• What support do you need?
• How will you measure success?

 

 

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As well as creative thinking and problem solving GA also deliver an extensive range of customer service training options.