Managing Capability Training Course

Duration

1 day

What is this course about?

This course is designed to equip line managers with the knowledge they need to manage capability effectively and within the law. It deals both with poor performance and also absence issues. The format of the day will be a series of PowerPoint presentations and practical exercises drawn from real-life examples. The style will be highly interactive with questions and discussion encouraged throughout.

Who would benefit?

Anyone who has to deal with capability issues within the workplace.

Objectives

At the end of the course delegates will:

Understand the legal framework relating to managing capability
Know how to deal with poor performance
Understand the law relating to dismissal for performance
Know how to deal with attendance issues
Understand the law relating to dismissal for poor attendance
Feel confident to handle all capability issues

Key topics covered

1. Introductions

Personal introductions
Objectives for the days

2. The legal framework

The contract of employment
Unfair dismissal
Capability as a reason for dismissal
Disability Discrimination and capability

3. Managing poor performance

Setting clear standards
Measuring performance
Informal measures
Formal capability procedures
Dealing with counter allegations of bullying or stress-related illness

4. Dismissal for poor performance

An opportunity to improve
Training and support
Offers of alternative work
Demotion as an alternative to dismissal
Following the right procedure

5. Managing attendance

Reasons for absence
Measuring the impact of absence
Key strategies in absence management
Long-term vs short-term absence
The 'return to work interview'

6. Dismissal for poor attendance

Medical investigations and absence
Disability discrimination and the duty to make reasonable adjustments
Light work and redeployment
Industrial injury - absence caused by the employer
Dismissals for persistent short-term absence

7. Final Questions and review of course objectives