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News: Performance Management

St Pancras staff receive customer service training

29 October 2007

London & Continental Railways (LCR) has undertaken a human resources initiative to make sure customer services at the newly refurbished St Pancras train station in London are up to scratch.St Pancras is set...


Skills for Justice to improve training in Wales

25 October 2007

Sector Skills Agreements (SSAs), including the Skills for Justice SSA, will help to produce a world-class skills system in Wales.The SSAs were launched by the deputy minister for skills, John Griffiths, at an e...


E-skills UK to update national IT training standards

24 October 2007

Employers will be able to voice their opinions on IT training and qualifications during November.IT sector skills council e-skills UK recognises that companies want to know exactly what IT training will give th...


Training design guide launched for food and drink industry

23 October 2007

A new online one-stop guide has been launched to help food and drink manufacturers design qualifications and training programmes for their staff.The 'Pick YOUR Mix' tool matches short descriptions of job roles ...


Train to Gain being used by many

23 October 2007

The Learning and Skills Council's Train to Gain service is being used a great deal by the wholesale and retail sector.So far more than 7,000 retail employers have displayed an interest in the Train to Gain prog...