News: Telephone and Writing Skills

Focus on 'listening and talking' for communication skills improvements

16 September 2008

Communication skills training should be implemented by managers to improve "often overlooked" qualities like listening and talking, it is claimed.Such an investment would not only boost information-sh...

'Adaptable' communication skills needed for Generation Y

10 September 2008

Professionals who belong to Generation Y require a manager who has adaptable communication skills, it has been suggested.In an observation underlining the pertinence of communication skills training, Deloitte C...