News: Customer Service/Care
Customer service training: CME Group receives award
16 June 2009
A company has used an award as an opportunity to promote its commitment to customer service training.
Derivative exchange CME Group has been selected by Computerworld as one of the best companies to work for in the sector.
Craig Donohue, chief executive officer of the organisation, states: "Providing best-in-class customer service remains at the core of everything we do."
The news providers' The Best Places to Work in Information Technology list takes skills development programmes such as customer service training into account, along with company offerings such as diversity, career development and retention.
Mr Donohue states: "We are honoured to receive this award and acknowledge the great work our team does to advance our reputation as a leading technology provider."
Onrec.com has reported that recruiter Crone Corkill recently released a survey that showed office support staff have experienced a reduction in the number of skills development programmes available to them, highlighting the value of customer service training.
GA Training’s customer service training enables individuals and organisations in both the public and private sectors to provide exceptional levels of service at each and every customer touch point. Our customer service solutions cover all elements of customer contact from telephone, face-to-face and in writing and ensure consistently high standards throughout.
