News: Customer Service/Care
Customer service training: Employee recognised for good client care levels
04 August 2009
A company that invests heavily in customer service training has highlighted an employee's exceptional work in this area with an award.
Becky Gripton, sales advisor at Crest Nicholson, was given the accolade for her work at Street's ICON development.
In addition to her sales achievements, she was selected for the high level of consumer care she has provided, highlighting customer service training.
Stephen Stone, chief executive of the company, claims that this quality is essential to the business' approach.
He states: "We invest heavily in staff training because our research shows that homebuyers attach huge importance to standards of service and expectations are high."
Mr Stone claims that the award has been given due to Ms Gripton's high level of consumer care, highlighting the value of customer service training.
In other news, 24dash.com recently reported that the Wrekin Housing Trust has received the Customer Service prize at the Shropshire Business Awards 2009.
GA Training provides a wide variety of customer service training courses to both the public and private sectors which help you identify and then exceed the needs and expectations of your customers, providing exceptional service consistently each and every time.
