News: Customer Service/Care
Customer service training honoured at local firm
10 June 2009
Up & Working, a Huddersfield-based company, has been given two awards for its client relations, which may be due to customer service training.
The employment company was given an accolade in the Customer First and the Matrix Standard awards, both commending them for their good customer service.
Balbir Singh Uppal, group chairman of the organisation, stated he is "delighted" about the recognition after the firm received "excellent" feedback in assessment.
"These quality standards highlight the excellence in service delivery that runs right across all subsidiaries within the Sadeh Lok Group," he added.
The organisation helps people to find new work and overcome any factors which may prevent them from doing so and it is also funded by regional development agency Yorkshire Forward.
It is not the only company to be honoured for its customer service training this week, with insurance company More Th>n being recognised for its customer relationship marketing at an annual awards.
GA Training's customer service training enables individuals and organisations in both the public and private sectors to provide exceptional levels of service at each and every customer touch point. Our customer service solutions cover all elements of customer contact from telephone, face-to-face and in writing and ensure consistently high standards throughout.
