News: Telephone and Writing Skills
Skills expert warns that some firms are failing to train staff
20 November 2007
Many organisations are still failing to realise how important it is to invest in people, a skills expert has claimed.
The comments come from Professor Mike Campbell, who was a key adviser to the Leitch review of skills in the UK, which showed that the nation must "urgently" raise achievements at all skill levels.
This suggests that companies should engage more proactively in contract law training, telephone and writing skills training, and performance management training.
Professor Campbell told the Chartered Institute of Personnel and Development (CIPD) that there was a way to go before all employers "understand the skills agenda and the business case".
He added: "The major challenge is to reach out to those employers not already committed to investing in their people. We have got to get them to sign the [skills] pledge."
Nevertheless, Campbell remained upbeat about the impact of the Leitch review, saying that the government's response to it had been positive.
"I have never known an independent review taken up wholesale by government in the way that this has been," he said.
The government has announced plans to invest more than £11 billion a year into education, employment and training schemes over the next three years.
