News: Telephone and Writing Skills
Success comes with 'investment in skills'
13 May 2008
Managers and staff have been told that continual investment in training and development is essential for them and there companies if they wish to be successful.
The claim was made by Jo Causon, director of marketing and corporate affairs at the Chartered Management Institute (CMI), which has released the results of a survey showing that employers are attracted to staff who are committed to professional development.
When asked why employee development was important, the top three reasons given by bosses were 'strategic business requirements ', 'improving individual prospects for progress' and 'enabling staff to do their job'.
Ms Causon says that the figures from the survey highlight how important learning and development are in the business world.
"It is becoming increasingly clear that, if individuals want to succeed, they must invest time in continually updating their skills. But studying on its own is not the answer - how managers apply what they learn in their relationships with customers and colleagues is critical to ongoing success," she said.
The research also revealed that 23 per cent of managers transferred skills they had learnt to another job while 22 per cent got another job in the same industry.
According to the CMI, only 20 per cent of the 4.3 million managers in the UK are qualified.
